Complaints

The Commission accepts complaints submitted on the form below, or you may submit a Complaint by email. File size limitations may prevent receipt of emails with large attachments.  The Commission can receive attachments up to 25MB.  Complaints cannot be accepted over the phone.

The Commission only investigates anonymous complaints if there is evidence of harm or threat of harm to the public.

When the Commission receives a complaint, an acknowledgement letter is issued confirming receipt and requesting additional information if necessary.  The Commission is unable to provide information regarding the status of complaints or investigations.

The Commission has authority to take disciplinary action against a licensee, including imposition of education, fines or suspension, revocation, restriction, condition or censure of a license.  Cases involving unlicensed individuals will be referred to the appropriate criminal authority.  The period of time the Commission can exercise disciplinary action is governed by a statute of limitations. Generally, formal disciplinary action must be filed by the Commission no more than three years from the date of violation.

The Commission does not have authority to enforce or rescind contractual agreements, adjudicate civil matters, collect moneys, recover losses, award damages, or determine civil liabilities or culpability. They do not investigate landlord/tenant disputes, construction defects, ethics violations, homeowners association violations, loan, interest rate, or title problems, or insurance issues